01
Learn
We start with your services, your capacity, the patients you help most, and how referrals reach you now. We also ask how you want to be described, and what’s off limits.
You getPractice profile and approved messaging boundaries
02
Map
We research the professional partners where an introduction would actually be useful, rank them, and note how each one is happy to be contacted.
You getPrioritized partner list
03
Reach
We share one consistent, practice-approved message with those partners on a steady schedule. Same facts every time.
You getActivity log and partner feedback
04
Improve
We go through what we heard with you, tighten the message and the referral pathway, and plan the next cycle.
You getProgram report and next-cycle plan
How we charge
The agreement comes before the work.
We quote after the first call. You’ll see the fee, the scope and the term on paper before you sign anything.
- 1.
Flat fee or hourly
Each engagement is billed as a flat fee (per project or per month) or at an hourly rate. Nothing else.
- 2.
Set in advance, in writing
Fees and scope are fixed in a signed written marketing services agreement before any work begins. We aim for an initial term of at least one year.
- 3.
Fair market value
Rates reflect fair market value for professional marketing services and the work we actually do.
- 4.
Never tied to referrals
Our fees are never based on the volume or value of referrals, patients, leads or appointments, or on a percentage of your revenue. They don’t change with results.
A steady rhythm is what keeps a practice remembered.
What we’ll need from you
- One person at the practice for questions and approvals
- Your services, locations, hours, and how referrals come in
- Partners to prioritize, and any to avoid
- Quick review of materials before they go out
What we’ll never ask for
- Patient names, records, insurance IDs, or any PHI
- Access to your EHR or practice-management systems
- Budget for gifts, meals, or anything of value for referral sources
- Payment tied to referrals, patients, leads, or your revenue
Questions, answered plainly.
Q1What is referral development?
It’s a form of medical marketing. We help the clinicians, facilities and care teams around you understand what your practice does and how to reach you. In practice that means researching the right partners, giving them clear and accurate information, and following up on a schedule so you stay top of mind.
Q2Do you purchase or sell patient referrals?
No. We never buy, sell, broker or pay for patient referrals, and we never offer anything of value to anyone in exchange for referrals. Our work is professional education and communication. Referral decisions belong to clinicians and their patients.
Q3How do you charge?
A flat fee (per project or per month) or an hourly rate, set in advance in a signed written agreement. We aim for an initial term of at least one year. Rates reflect fair market value for the work. Our fees are never based on the volume or value of referrals, patients, leads or appointments, and never on a percentage of your revenue.
Q4Do you provide gifts or meals to referral offices?
No. We don’t offer gifts, meals, entertainment, payments or anything else of value to referral sources or their staff. The outreach is information, nothing more.
Q5Do you work with every specialty?
No. We work with practices where professional referrals are a real way patients find care, and where we can describe the services accurately. We’ll tell you on the call if we don’t think we’re a fit. Clinical laboratories and addiction-treatment or recovery programs are outside our scope.
Q6Do you use email, fax, and direct mail?
Yes. Our email, fax and direct-mail outreach follows CAN-SPAM and the TCPA / Junk Fax Prevention Act, and we honor every opt-out request. Fax and email are permission-based. Every fax carries a first-page opt-out and every email has an unsubscribe link and our postal address. We don’t run mass or unsolicited fax blasts.
Q7Can you take patient referrals on your website?
No. This website does not accept patient referrals, patient information, or medical records. Referring clinicians should send referrals directly to your practice through your own intake process.
Q8Will you guarantee referrals?
No. We don’t promise or claim to generate referrals or patients. Clinicians and their patients make referral decisions on their own. What we commit to is organized, consistent outreach and an honest report on the work.
Q9What happens after we contact you?
We reply to set up a short strategy call. We’ll ask about your practice, services and goals, and tell you honestly whether a structured outreach program makes sense. If it does, we send a written scope and fee before any work starts. No obligation.
Step one is a conversation.
Request a Referral Strategy Call.